Care Coordinator
A dedicated professional who guides you through every step of your treatment journey, helping with insurance, prescription delivery, and ongoing support. You may also hear them called a Patient Care Coordinator by your doctor.
Access Simplified
Dedicated support with CRENESSITY, personalized to you
Are you or your child starting CRENESSITY?
Neurocrine Access Support is a free, comprehensive program designed for you to help navigate insurance changes and financial assistance options, coordinate medication delivery right to your door, and answer questions about your treatment regimen.
CRENESSITY (crinecerfont) is a prescription medicine used together with glucocorticoids (steroids) to control androgen (testosterone-like hormone) levels in adults and children 4 years of age and older with classic congenital adrenal hyperplasia (CAH).
Starting a specialty medication can feel overwhelming. You are not alone, and support is available every step of the way.
Who's on your support team?
Clinical Pharmacist
Pharmacists trained in classic CAH who work at PANTHERx Rare, the dedicated specialty pharmacy for CRENESSITY, will work with you and your doctor to support your personal treatment journey. They are there to provide you with long-term clinical support related to taking CRENESSITY (for example, information about dosing, understanding side effects, and more).
How Neurocrine Access Support helps you get started
When your doctor adds a medication to your regimen, you may wonder what the next steps are to accessing the treatment. Once you start, you might also have questions about what to expect along the way. Neurocrine Access Support provides easy-to-understand and essential resources and information to help you start and continue on CRENESSITY.
This short video provides a simplified overview of the CRENESSITY treatment journey, from prescription to delivery. It highlights how Neurocrine Access Support can help you from the start and in every step along the way.
If you prefer, download our Patient Access Journey brochure to learn more about what to expect once your doctor prescribes CRENESSITY.
Read Transcript
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Your Care Coordinator. Your partner for one-on-one support.
Neurocrine Access Support is available nationwide. After CRENESSITY is prescribed, your dedicated Care Coordinator will reach out to help you get started no matter where you live in the United States.
If you have any questions
about your prescription or at any time during your treatment experience, call your Care Coordinator at the Neurocrine Access Support number from 8 AM to 8 PM ET, Monday through Friday.
Call Your Care Coordinator Now at 1-855-CRNSITY (276-7489)
With the help of Neurocrine Access Support, 9 out of 10 patients receive approval through insurance and 9 out of 10 people taking CRENESSITY pay $10 or less per month for their copay. Most pay $0*
Neurocrine is committed to supporting you. No matter your situation or where you are in your CRENESSITY treatment journey, we're here for you.
Learn More About Personalized Support*Additional terms and conditions apply. Data on file as of [May 2026].
I don't think I've ever worked with a Care Coordinator that's been as welcoming, as helpful, or honestly just as nice.
— Rachel, caregiver
I don't think I've ever worked with a Care Coordinator that's been as welcoming, as helpful, or honestly just as nice.
— Rachel, caregiver
Rachel (caregiver)
Rachel (caregiver)